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kulvinderbalAsked on November 8, 2021 at 2:05 PM
hello , I accidently paid the yearly subscription to the wrong account ( it was suppose to be under bal@balimmigration.com not kulvinderbal@gmail.com) THEY BOTH ARE MY IDS AND ACCOUNTS
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Laura JotForm SupportReplied on November 8, 2021 at 4:59 PM
Hi there,
I have downgraded and processed a refund for the Silver plan for the account kulvinderbal.
Please allow 3 - 5 business days for the refund to show in your account.
You can now go ahead and subscribe with the correct account.
If you need further assistance, please let us know.