paid to the wrong account

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    Asked on November 08, 2021 at 02:05 PM

    hello , I accidently paid the yearly subscription to the wrong account ( it was suppose to be under not THEY BOTH ARE MY IDS AND ACCOUNTS

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    Answered on November 08, 2021 at 04:59 PM

    Hi there,

    I have downgraded and processed a refund for the Silver plan for the account kulvinderbal.
    Please allow 3 - 5 business days for the refund to show in your account.

    You can now go ahead and subscribe with the correct account.

    If you need further assistance, please let us know.