Not receiving emails from Jot Form

  • ShadSherwood
    Asked on November 8, 2021 at 2:12 PM

    Hello, I have waited several times for Jot Form to send me an email to confirm my email but it never shows.

    Also, I just built a form and did a test submission but it's not emailing the form.

    Can you please look into this for me?

    Thank you - Shad Sherwood

  • Lorenz JotForm Support
    Replied on November 8, 2021 at 9:29 PM

    Hi there,

    I have waited several times for Jot Form to send me an email to confirm my email but it never shows.

    I checked our logs, and a verification email has already been sent to your email waiting to be confirmed. Kindly please check your spam/junk folder and see if the email has landed there.

    We will wait for your response.