clients are sent reminders for the wrong time of appointment

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    Asked on November 08, 2021 at 03:37 PM

    Hi there,

    I have had a couple of people who have been sent the appointment reminders but have told the clients to either come between 9 - 4. Rather than the time they had picked.

    2pm is the appointment they picked but the reminder is saying to turn up between 9-4 where it should only be reminding them the exact time they have chosen.

    if you could please fix this for us A.S.A.P to prevent confusion.

    thank you

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    Answered on November 08, 2021 at 10:13 PM


    Could you kindly give us a link to the form that this is happening on, and we will take a further look?