Non-logged in users access to attachments

  • Profile Image
    Asked on November 08, 2021 at 06:23 PM

    HI Jot form,

    Is there a way to give non-logged in users (or people who receive emails from the system) to be able to download or view attached documents.

    For example this form is sent to our Principal and other board members for review but I don't give them access to jot forms. They need to be able to review the attachments that are included with the application form submitted. They get the email with the links, but when they click on the link is says not available.

    Thanks! Your help is always appreciated.


  • Profile Image
    Answered on November 08, 2021 at 11:49 PM

    Hi, Jeannie

    Thank you for contacting us, you can change this setting under your accounts privacy settings please see here:

    Just untick "require login to view uploaded files" and the problem should be solved.

    Please let us know if you require any further assistance.

    Have an amazing day.