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    When a form is submitted, the entire link for the uploaded resume does is not hyperlinked.

    Asked by bossgirl28 on July 20, 2011 at 11:37 AM

    We would like to use your paid service, but on a website we manage, when someone uploads a resume, and the email with the uploaded resume comes to our email, the entire link to upload the resume is not highlighted.

    Is there something we are doing wrong? In the submission section on our admin of this website, it shows the entire link, it is only on the email that we recieve.

    We would really appreciate you help in this matter.


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    Answered by allanftd on July 20, 2011 at 12:22 PM

    Hi bossgirl28,

    I checked your form's email notification and found out that the template is written in text format. That is why the link is not clickable when you receive the email notifications.

    The fastest workaround is to delete the existing notifications and recreate them again, but this time, make sure that the editor is now in HTML Format.

    We hope this information will address your concern. Let us know if you need further help.

    Thank you for using JotForm!