Having issues with adding conditions.

  • hairandwigsbychrissie
    Asked on November 8, 2021 at 8:45 PM

    I am having issues with my conditions on my form. I have one conditions that works but all the other questions don't. For example my question is. What services do you want to book? The value is Haircut. Then there is 3 other questions after. This one works fine but when I ask the same question the and the value is different it doesn't show my other questions. Can this be fixed?

  • Patrick_R
    Replied on November 9, 2021 at 2:01 AM

    Hi there,

    As far as I can check, it is working as expected. If I select both 'Haircut' and 'Wig Haircut', following fields are shown as per the set condition criteria:

    For 'Haircut' field:

    • How would you describe your hair strand texture? Select as many as apply.
    • When is the last time you had your hair cut?
    • How would you describe your hair density?

    For 'Wig Haircut' field:

    • What type of wig do you have?

    Q) May we know on which selection do you see the problem? We'll check accordingly.

    Awaiting your response.

    Thank you!

  • hairandwigsbychrissie
    Replied on November 9, 2021 at 11:39 AM

    When I click haircut all the condition fields show. When I click wig cut or anything else it only shows one condition. This is what it should show for each one. I don't understand its all messed up.

    Wig haircut

    • What type of wig do you have?
    • Is there anything else we should know before booking appointment?
    • What is your budget?

    Wig Consultation

    • How would you describe your hair?
    • Tell me more about why you are requesting a wig or hair replacement?
    • What is your budget?

    Wig color

    • What type of wig do you have?
    • Tell me more about your goals with your color service?
    • What is your budget?

    Wig wash & style

    • I charge per half hour for a wig. Please describe.
    • What type of wig do you have?
    • What is your budget?

    Hair replacement consultation

    • Tell me more about why you are requesting a wig or hair replacement?
    • What is your budget?

    Bonding hair replacement

    • Tell me more about why you are requesting a wig or hair replacement? ‐
    • What is your budget?

    Hair extension

    • What is your budget?
    • What type of extension have you worn?
    • Do you currently wear extension?
    • How would you describe your hair texture?
    • How would you describe your hair density?

    All over color or root touch up

    • Please up load 1 to 2 photos of your hair
    • Please up load 1 to 2 photos of your hair
    • Tell me more about your goals with your color service?

    Highlights

    • What is your budget?
    • Please up load 1 to 2 photos of your hair
    • Please up load 1 to 2 photos of your hair
    • Tell me more about your goals with your color service?
    • What is your budget?











  • Patrick_R
    Replied on November 9, 2021 at 2:41 PM

    Hi there,

    I randomly tested Wig Haircut and Wig Consultation and the selections are showing applicable fields correctly. Following is the issue screencast: https://shots.jotform.com/patrick/Screencast%202021-11-10%2001-06-58.webm

    Q) Can you please give us one value that is not working as expected? We'll check it and get back to you.

    Thank you!