Quota query

  • Profile Image
    benroetger
    Asked on November 08, 2021 at 10:14 PM

    Keep getting a "You've run out of quota!" notification, however if you see the attached screenshot - we are under in all areas.

    Please advise.

    Screenshot
  • Profile Image
    estelle
    Answered on November 09, 2021 at 02:50 AM

    Hello Benroetger,

    I checked from the system and everything looks fine with your account.

    I have cleared your form cache. Can you please test again?

    When you encounter such issue, you can always clear the form cache at your end. Here is the guide:

    https://www.jotform.com/help/229-How-to-Clear-Your-Form-Cache

    Let us know if you need any further assistance.

    Thank you.