What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Coupon Codes for Subscription Products

    Asked by luxurycountryclubs on March 19, 2014 at 02:08 PM
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    JotForm Support Manager

    Answered by Jeanette on March 19, 2014 at 04:51 PM

    Can you please ellaborate with details your question about coupon codes?


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    Answered by luxurycountryclubs on March 19, 2014 at 05:02 PM

    Sure. Sorry about that ... When integrating Stripe Subscription payment option into your form, there is no option to offer subscribers a discount. So looking for a similiar solution that you currently provide for non subscription Stripe payments whereby customers can enter a coupon or discount code and and it automatically deducts the coupon value from the Total Payment to be processed. Understand many users had requested this functionality but it is not currently available. Is this something you working on?

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    JotForm Support

    Answered by EltonCris on March 19, 2014 at 10:06 PM


    Unfortunately, coupon is not yet available with subscription type of payments. It is only available on non-subscription as of this time and hopefully it will be added on subscription products in the near future.

    As of this time, you may consider creating products instead so you can utilize the coupons feature. The function mentioned can be setup when you add Stripe to your form and follow the Payment Wizard until you reached the Coupons section.