Email Alerts Wizard should warn the user when "Please Select" is left

  • Profile Image
    catier
    Asked on March 19, 2014 at 02:22 PM

    Hi~  

    On March 4th I did not receive an email to inform me that the form had been completed.  I DID receive one on the 3rd and the 6th of March, but NOT on the 4th of March.  

    I also have all form info sent to a Google doc, and that email was sent.  So I thought that was strange that it sent to the Google Doc folder, but not to my email.  

    Thoughts?

    Thanks,

    Catie~

     

  • Profile Image
    Jeanette
    Answered on March 19, 2014 at 05:21 PM

    Hello Cate

    I've checked our mail logs and it looks like all of your mails were delivered, however, the one on the 4th of march might be in your spam folder, because the email alert settings were not correct, the sender name was showing "Please select" , but it should be mapped to a question in the form (I mapped it to "Business Name, but you can change it)

     

    Please always double check this every time you make a new form, the Sender Name and Sender Email should not be left as "Please Select"

    Kind regards

  • Profile Image
    catier
    Answered on March 20, 2014 at 12:50 PM
    Thanks so much for both replies I got of this issue. I caught it thanks
    to my backups in Google docs.
    Thanks again!
    Catie~
    Catie Rasmussen, LMT
    Therapeutic Bodywork
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    catie@RootsofSpace.com
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