Kiosk mode turning white

  • Profile Image
    lamshluchim
    Asked on November 09, 2021 at 12:37 AM

    Hi,

    I have my form displayed on the Jotform app using my iPad.

    I leave it on Kiosk mode the whole day allowing my students to fill out the form.

    Over the past few days, the app randomly goes fully white and doesn't interact. I have to close the app and reopen it.

    Once it still was playing up until I deleted the app and redownladoed.

    Please advise me on how to solve this issue.

    Thanks.

  • Profile Image
    Ivaylo
    Answered on November 09, 2021 at 05:14 AM

    When you experience this issue, you can try to clear the app cache. In order to do this, you can check and follow this guide:

    https://www.businessinsider.com/how-to-clear-cache-on-ipad-run-faster-apps-browser

    Let us know, if the issue still persists after this.