Captcha appearing when the form is submitted

  • Thom
    Asked on November 9, 2021 at 1:43 AM
    I need the same problem resolved, but I can't get through on the Contact Support page. Can someone please reach out to me to get this resolved?
  • Vick_W Jotform Support
    Replied on November 9, 2021 at 1:48 AM

    Hi there,

    In order to access your contact support page, you must be logged in to your account. I've sent a request to our reviewer's team to check your account.

    We will let you know here as soon as an update is available.

    Thanks

  • Vick_W Jotform Support
    Replied on November 9, 2021 at 3:39 AM

    Hi Thom,

    Your account is now added to the whitelist. The captcha will not appear again when the form is submitted.

    Let us know if you need further assistance.

    Thanks