I want to stop emails

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    Asked on November 09, 2021 at 03:40 AM

    In my settings I've turned off all emails from Jotform. But I still get an email every time I get a new submission to my form. How do I turn this off?

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    Answered on November 09, 2021 at 05:21 AM

    Hello FinnCiaran,

    Thank you for contacting us!

    The mail options in the Settings page you mentioned are not related to the submission. If you'd like to stop notification email of a form, please follow these steps:

    • Open the Settings tab.
    • Click the Emails on the left menu.
    • Delete the notification block.


    Please feel free to let us know if you have any question(s).