Slow Performance

  • Beatrice_Julie
    Asked on November 9, 2021 at 8:08 AM

    It seems like the system performance is in an degraded state. The response time from request to actual screen change is slow....

  • Nikola JotForm Support
    Replied on November 9, 2021 at 8:14 AM

    Sorry for the inconvenience this may have caused.

    Can you please tell us what exactly is slow? Is it form, form builder, or something else? Also please share a URL of the form to which the issue is related.

  • Karl_B
    Replied on November 9, 2021 at 11:45 AM

    @Beatrice_Julie


    Thank you for contacting JotForm Support,

    Our developers notified us that the problem should be resolved. Please try to access your account now. If you are still having problems, please let us know.

    Thank you for your cooperation.




    Thanks!

    Ken