The Parent folder can no longer be found on the FOLDERS lists but the tag still appears on the individual forms.

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    GrandchesterMeadows
    Asked on November 09, 2021 at 08:44 AM
    Hello - my work order above from 10-12-21 is still pending; we are missing at least 5 folders. The "parent folder was titled "All Templates" and it had several sub-folders... the folder still appears in its colored bubble when hovering over certain forms but the actual folder is not listed in the side bar or anywhere else... I have clicked on all folders.... PLEASE HELP!
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    Kenneth
    Answered on November 09, 2021 at 09:20 AM

    Thank you for reaching support,

    I will forward this issue to our backend team for further investigation.

    They will be responding to this ticket if there is news.

    Thank you for your patience.

    Best.

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    asli
    Answered on November 18, 2021 at 06:59 AM

    Hi,

    Sorry for the inconvenience caused. This issue should be resolved now. Please let us know if you need further assistance on this matter.

    Thank you.