What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I keep an option check box to save only one option?

    Asked by midamericapublishers on March 19, 2014 at 05:08 PM

    I have a form that continues to show three check box options after I have removed two (and kept one) saved them and added the form to the site? I've repeatedly saved and tested and it stays for about aday and then reverts to three options.

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    JotForm Support Manager

    Answered by Jeanette on March 19, 2014 at 10:01 PM

    Can you please delete the current embedded form in your site and get a fresh code from the form builder? That should fix the problem