Need to speak with someone please

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    naziamurtazaali
    Asked on November 09, 2021 at 09:46 AM
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    Harvey_N
    Answered on November 09, 2021 at 09:55 AM

    Hi there!

    Unfortunately, we don't offer phone support. However please do let us know what help you need so that we can properly assist you. Feel free to respond on this thread.

    Thank you

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    naziamurtazaali
    Answered on November 09, 2021 at 09:56 AM

    I am a business owner for a beauty salon and need to create Consultation forms with medical questions etc. I am not sure how to go about this ? I have downloaded 2 apps , one Jotform and the other is jot form medical ?

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    Cecile_A
    Answered on November 09, 2021 at 10:07 AM

    Thank you for your response.

    Jotform Health App is the HIPAA-Compliant Mobile App for Healthcare Services.

    Check the link below for more information.

    https://www.jotform.com/hipaa/health-app/

    The Jotform mobile app, on the other hand, is our standard mobile app. Since you already have an account with Jotform, you may login directly in the Jotform mobile app and use your forms with your smartphone.

    Let us know if you have any other concerns. 

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    naziamurtazaali
    Answered on November 09, 2021 at 10:09 AM

    are the forms still secure on the standard mobile app?

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    Cecile_A
    Answered on November 09, 2021 at 10:14 AM

    Yes, the forms are secure in the Jotform mobile app. I recommend reviewing the Jotform Security page to see why Jotform is secure.

    Should you have further inquiries, kindly let us know.

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    naziamurtazaali
    Answered on November 09, 2021 at 10:20 AM

    So conclusion is I can create my forms on the standard app and they are still secure ?

    how much for the standard app per month please?

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    Gaetan_B
    Answered on November 09, 2021 at 10:26 AM

    Hello,

    Depending on the number of submissions, you can start with the free plan.


    We do not limit the functionalities (just the number of submissions, space available etc):


    You can find the details here: https://www.jotform.com/pricing/


    Best regards

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    Nazia  
    Answered on November 09, 2021 at 10:35 AM

    I have accidentally logged my self out by changing my email address )want to add business email not personal !

    no idea how to get in as keeps saying you have already added this email?

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    Patrick_R
    Answered on November 09, 2021 at 10:49 AM

    Hello Nazia,

    Are you signin in or signing up? If you're singing up with the email address and getting this error, it means you already have an account with it; so please try to reset your password instead.

    In case this doesn't help, please send us the screenshot of the error. We'll get back to you accordingly.

    Thank you!