What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Lost Google Drive and Constant Contact integrations

    Asked by akotoulas on March 19, 2014 at 09:32 PM

    We have all our forms integrating with Google Drive and ConstantContact. Everything works nicely but every once in a while the integrations fail for no apparent reason. We have to disconect and then reconnect in order for the integrations to work. 

    Do you know what causes that? Will any form updates may be responsible?

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    JotForm Support

    Answered by EltonCris on March 20, 2014 at 12:04 AM


    Our sincere apologies for any inconveniences caused. I couldn't be certain how this happens, it could be a failure/updates on the 3rd party services or it might be a temporary problem with Jotform. If it's from Jotform, we assure you that it should continue to work as it is. However, if it does occur continuously, feel free to let us know here and we'd be happy to assist you further. Unfortunately, as for now, the only way to resolved this is to re-integrate the form on the form builder.

    Thanks and sorry for any troubles caused. Regards!