My team is having issues accessing forms without having to log in.

  • jonathanghent
    Asked on November 9, 2021 at 2:16 PM

    I have a free account. My team is having issues completing a form without a proper log-in. I understand that this feature isn't even available with the free version so I'm confused. I do have two current active forms with the free account and thought that may have something to do with it. Can you help me ensure that when I send form links to my team, it won't force them to sign in to complete the form.


    Rashad Smith


  • Laura JotForm Support
    Replied on November 9, 2021 at 4:16 PM

    Hi,

    If your team is required to log in to fill out a form you created, could you kindly check the form settings and set the form to Public?
    Guide: How-to-change-the-access-settings-of-a-form

    If that would not help, please let us know.