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pracjotsherformAsked on November 9, 2021 at 6:46 PM
I opted to integrate Jotform with Mailchimp. The integration deleted all my existing contacts in that audience. I reimported the contacts, now the contacts are all being notified which will likely result in a slew of unsubscribes even though this audience is being used solely as a CRM to track those who filled out the assessment. This action will likely have a negative impact on my Mailchimp account and business. Very unhappy!!! Jotform, so much of my day was wasted dealing with JF tech issues. Sigh.
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Yuta_JReplied on November 9, 2021 at 7:40 PM
Greetings,
We are sorry for the inconvenience caused. May I ask if you are currently working on a form named "Sensory Preference Assessment"? If you'd like not to send Opt-In Email, please kindly uncheck "Send Opt-In Email" in the integration to see if the issue persists.
We are sorry again for the trouble caused and please get back to us and let us know if you require further assistance.