Create a list in hubspot from jotform submissions

  • Profile Image
    juliahallin
    Asked on November 10, 2021 at 01:49 AM

    Hi there,


    How do I create a list in Hubspot based on the leads that are coming in via jotform? It says in your documentation that it should be possible but neither I or hubspot's support can figure out how to do it.


    Thanks,
    Julia

  • Profile Image
    Kenneth_C
    Answered on November 10, 2021 at 06:23 AM

    Thank you for reaching support,

    Upon checking the form, I see that you have already integrated with Hubspot and had the fields connected:
    1636543295_618bab3fdbfbc_y1.png

    Are the values not passed to Hubspot?

    If so, I will clear your form cache so please remove the integration by disconnecting it and re-integrate, make a test submission and let us know if the issue still persists.

    Here is the related guide: https://www.jotform.com/help/551-how-to-integrate-jotform-with-hubspot-crm/.

    Awaiting your response.

    Best.

  • Profile Image
    juliahallin
    Answered on November 11, 2021 at 10:07 AM

    Hi there,

    Yes the fields are populated, but I need a trigger in order to create a list. For submissions via a hubspot form I can choose to filter on "Form submission" in hubspot, but Jotforms don't appear there.

    A workaround would be to create a new property in Hubspot and make it a hidden field in Jotform (something like "submitted form xyz" but I want to avoid creating too many customer properties if possible, if there is a better way.


  • Profile Image
    Basil_A
    Answered on November 11, 2021 at 10:35 AM

    Hi,

    I have tested the integration and tested it a few times but I do not believe it is possible to create a list in HubSpot form submissions using the integration.

    Could you let us know where in the documentation is it stated?

    As far as I can tell, your method would be the ebst5 way to do it.