Empty PDF Link

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    gotoladytruckinglogistics
    Asked on November 10, 2021 at 02:45 AM

    I seriously need help with understanding why the Fillable PDF I created continues to view as an empty page⁉️1636530452_618b7914f2b2f_Image 11-10-211636530452_618b79146b24b_Image 11-10-211636530452_618b79147387e_Image 11-10-21

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    kaanuguralp
    Answered on November 10, 2021 at 06:32 AM

    Hello!

    It seems like the PDF you have created is not a "fillable" PDF. In order to create a fillable PDF,

    • Click Edit Form from My Forms page

    1636543822_618bad4e4af10_

    • Click PDF from Publish tab

    1636543861_618bad751ea1b_

    • Click Download

    1636543882_618bad8a64c85_

    • Click continue in the prompt window

    1636543901_618bad9dbd579_

    • Finally, uncheck Preview PDF slider1636543931_618badbbe5e70_

    And you will be ready to go!

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    parker
    Answered on November 10, 2021 at 11:57 AM

    Hello,

    Phone support is only available to Enterprise users and this is our only method of support otherwise.

    In looking at your form, it seems like you might be trying to create a Smart PDF form that maps form fields to a PDF then you will need to create a new form and use the import from PDF feature.

    https://www.jotform.com/help/605-how-to-use-and-get-the-best-out-of-jotform-smart-pdf-forms/

    If you're just trying to make a fillable PDF form, it's empty because you have added no form fields to your form. A fillable PDF is just a PDF file where you can fill in the answers to your form on it and submit from the file.