The submit button is not showing on my form

Hi,

The submit button is not showing on my form, please can you help.

Thanks

Regards

Ben

Hello,

Thanks for contacting us.

Submit button appears as it is shown below. I could not see the issue here.

In which conditions submit button does not appear? If you can be more specific about the issue, I can gladly assist you.

Thank you. Have a good day.

Hi,

If viewed by a "customer" the submit button does not show

Just found that when the payment option in https://eu.jotform.com/build/212942984293971 is selected the submit button disappears

Hi,

Glad to hear you found the issue with the form.

We believe you have resolved your issue as we can see submit button in the preview/live version of the form.

Let us know if you have any other concerns.

No I have not resolved it as you can see by this screenshot, no Submit button

The problem is also still there with the other form:

When the payment option in https://eu.jotform.com/build/212942984293971 is selected the submit button disappears

Hi,

Apologize for the trouble you are facing right now.

We again tested your form https://eu.jotform.com/build/203653171274957 and couldn't replicate the issue. You can see the GIF below where submit button is present.

You can try to clear your browser cache to see if that resolves your issue.

Guide: How to Clear the Cache and Cookies in Your Web Browser

If clearing cache doesn't work, try to create a clone of your form or delete the current submit button and create a new one.

Guide: How to Clone an Existing Form From Your Account 

Let us know if you still face the issue.

I am using this form embedded in a Wordpress site. The problem appears to be when using Firefox. After clearing the Cache & Cookies the problem still remains. If I use Chrome it's working ok.

However viewing the form directly instead of in Wordpress and all is well with Firefox & Chrome

Hi there,

Thank you for elaborating, can you share with us the WordPress link so we can check?

Perhaps the CSS customizations are required to reveal the submit button.

Awaiting your response.

Best.

Hi,

It's

https://wsmc.co.uk/wsmc-membership-by-card-paypal/

Thanks

Hi,

Please try embedding the form with this iframe embed code:

<iframe id="https://form.jotform.com/203653171274957" style="min-width: 100%;height: 3036px;border: none;" title="West Suffolk Motorsport Club Membership Application Form" src="https://form.jotform.com/203653171274957" frameborder="0" scrolling="no" allowfullscreen="allowfullscreen"><br />

</iframe>

Please give it a try and let us know how it goes.

Hi, Works with Chrome but still not with Firefox

Hi there,

So I checked the embedded form on a Firefox browser and it does seem to be off at the bottom, so I went ahead and increased the height of the iframe embed code, and here is how it looks now:

If you want this applied, use this embed code instead:
<iframe

   id="JotFormIFrame-203653171274957"

   title="West Suffolk Motorsport Club Membership Application Form"

   onDISABLEDload="window.parent.scrollTo(0,0)"

   allowtransparency="true"

   allowfullscreen="true"

   allow="geolocation; microphone; camera"

      src="https://form.jotform.com/203653171274957"

   frameborder="0"

   style="

   min-width: 100%;

   height:3200px;

   border:none;"

   scrolling="no"

  >

  </iframe>

Let us know if the issue still persists.

Awaiting your response.

Best.

That fixed it, thanks