olivierarthusAnswered on November 10, 2021 03:09 AM
This is my form: https://form.jotform.com/212574088026355
The error messages are in English, despite the fact that:
- I have cleared the cache both on Jotform account and on my browser
- default language for my account is set to French
- form language s set to French
here is the outcome
Tommaso_FAnswered on November 10, 2021 06:44 AM
I am sorry for the trouble caused to you. I would suggest you please translate the warning and error messages of the form and that will solve your problem. You may like to take a look at the following guide should help you how to change form warning message: https://www.jotform.com/help/61-how-to-change-form-warnings
olivierarthusAnswered on November 10, 2021 07:23 AM
ok I should have specified messages are already translated of course:
the first one is "this field is required"
so it's not the problem, thanks
enterprisesupportteamAnswered on November 10, 2021 09:08 AM
Thank you for your reply.
Your objective can be achieved following the steps below.
- In you form builder click on SETTINGS and on the left hand side select FORM SETTINGS
- Then select SHOW MORE OPTIONS
- On the FORM WARNINGS section click on EDIT
- Once there you are able to edit the warning signs as below
- Once you have put the translation in your form show look below
You are also welcome to clone my clone of your form: https://www.jotform.com/form/213133956052956
If you have any further questions please let me know
olivierarthusAnswered on November 24, 2021 03:22 AM
As already specified earlier, my messages are already translated
and they still show in English
Thanks for your help
Tommaso_FAnswered on November 24, 2021 04:35 AM
Add French language
Then translate the form warnings
olivierarthusAnswered on November 24, 2021 05:00 AM
Why should i add another language?
My understanding as that adding a new language to the form is that when you want to create an additional language fot the same form, which is not my case at all. I just have 1 language, and and the warnings to show in French, language for which Jotform already provides an translation
Beside this used to work well with a single language. I'm concerned that adding a non required language will add complexity
By the way why do we specify language for the form?
I have specified French, and it used to link automatically to the error messages in French...
Also what is the option to translae the error message for
messages are already translated by Jotform:
they simply are not used in my current setting
And last but not least, this would mean that I have to manually add a French translation for all error messages, when they have already been added by Jotform, sorry this does not make sense to me
Tommaso_FAnswered on November 24, 2021 06:36 AM
Allow me to report this to our back-end team.
As soon as possible, we will be back to you.