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danialAsked on November 10, 2021 at 4:17 AM
I have created a contract form that requires a signature. When I look on my table or when I download the pdf, I see this
instead of their signature which renders the whole contract useless.
It was working before, I do not understand why it is doing this now.
Any fixes?
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Monte JotForm SupportReplied on November 10, 2021 at 7:50 AM
Hello danial,
I cloned your form, but I was not able to replicate the issue you mentioned. Please follow these steps and let us know if the issue persists:
- Click the Settings page.
- And uncheck the options named "Require log-in to see submissions." and "Require log-in to view uploaded files." in the Privacy section.
I'm waiting to hear from you.