No signature

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    Asked on November 10, 2021 at 04:17 AM

    I have created a contract form that requires a signature. When I look on my table or when I download the pdf, I see this


    instead of their signature which renders the whole contract useless.

    It was working before, I do not understand why it is doing this now.

    Any fixes?

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    Answered on November 10, 2021 at 07:50 AM

    Hello danial,

    I cloned your form, but I was not able to replicate the issue you mentioned. Please follow these steps and let us know if the issue persists:

    • Click the Settings page.
    • And uncheck the options named "Require log-in to see submissions." and "Require log-in to view uploaded files." in the Privacy section.


    I'm waiting to hear from you.