PDF's will be deleted?

  • Profile Image
    WEST_LEIGH
    Asked on November 10, 2021 at 07:46 AM

    Hi,

    I am a little confused. I have received an email from you stating the following: Download your PDF's before the 25th Nov 2021 as they will be deleted?

    Do you mean all submitions?

    How can I keep all submitions as they are — together with all attachments?


    Many thanks

    1636548119_618bbe17c4e91_

  • Profile Image
    Tommaso_F
    Answered on November 10, 2021 at 08:18 AM

    Hi there - Apologies for the confusion.

    It's actually just the download link that's going to expire. Your PDF submissions will stay on your account which you can download again anytime you wish.

    Hope I was able to answer your question.

    Let us know if you need further assistance.