There is an issue with my form

Hi, I dunno what happened with my Zayed appointment card.

it allows duplicate appointments.

so please if you can help me fix this problem or tell me what's wrong with it?

Hi there,

Thanks for reaching out to us!

Do you mean that time slot is still available even if it is already chosen and submitted?

Could you please send the form URL link so we can check it?

Regards.

Hi Mianala,

Yes that's exactly what i mean, I find a lot of customers booking the same appointment so when i check my excel sheet as I made the form to be opened in an excel sheet, I find a lot of duplicate appointments.

https://form.jotform.com/212727119480051

Here's my form link.

Thank you

I also sent u a screenshot of the excel sheet of the form to explain clearly the issue.

I will be grateful if you can help me ASAP as it's making a lot of troubles with us and the customers.

Thanks,

Mai

Hi,

I checked your form and the appoinment field option is not set to one timeslot per user.

To fix it, you need to update the Appointment settings and follow this screenshot guide:

After that, please try it again and let us know if you need further help. Thank you!

Thank u so much.

I just tried what you sent and if there is any other issues, I will tell u.