Why do the extra check boxes keep reappearing?

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    elle_steiner
    Asked on March 20, 2014 at 09:34 AM

    I only want one check box for each question on my form, so I delete the others, but they keep reappearing, which messes up the form. Why do they keep coming back if I've deleted them?

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    pinoytech
    Answered on March 20, 2014 at 10:48 AM

    Hi,

    Here's what you gonna do to fix the issue. Instead of completely deleted checkbox input, you just simply click space button of your keyboard to leave an empty input or space to avoid checkbox field to revert on default 3 options.

    If you need further assistance, please do let us know.

  • Profile Image
    elle_steiner
    Answered on March 24, 2014 at 04:11 PM

    They're still coming back! I just want one checkbox per question, but the other 2 check boxes not only re-appear, they re-load the 'option' text, even after I've save with a space. How do I stop this????

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    TitusN
    Answered on March 24, 2014 at 06:16 PM

    Hello,

    Please try the following:

    Make sure to click the save button with each change.

    Did that help? Let us know.

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    TitusN
    Answered on March 24, 2014 at 06:18 PM

    You might also want to clear your form cache when you are done editing.

    Use this guide to complete this.