Integration with googles spreadsheet is not working

  • Profile Image
    crsulja
    Asked on March 20, 2014 at 09:52 AM

    Hello.

    I'm trying to integrate my form with google spreadsheet but it doesn't work.

    I have proceed just like stated here: http://www.jotform.com/blog/57-Google-Docs-Integration-Send-Responses-to-Google-Spreadsheets-Instantly-

    I try several times to submit the form and I don't get any data in the spreadsheet.

    Could you please assist on this issue.

     

    Thank you.

  • Profile Image
    jedcadorna
    Answered on March 20, 2014 at 11:36 AM

    I cloned your form and was testing it by elimitation process but it is just intermittently works. I can't really tell if it's the character, Text fields, Image field or the heading that is causing the problem. I have forwarded this to our higher support for further investigation. We will notify you via this thread once a fix has been applied. Thanks,

  • Profile Image
    jedcadorna
    Answered on March 20, 2014 at 06:54 PM

    I did some test to your form and didn't delete any fields what I did was just reintegrate the form and it does sync to spreadsheet. Can you please confirm if reintegrating your form does connect to Googlge spreadsheet?

  • Profile Image
    crsulja
    Answered on March 21, 2014 at 07:21 AM

    Hello.

    Yes, I belieave now it's working.

    Thanks.