What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Integration with googles spreadsheet is not working

    Asked by crsulja on March 20, 2014 at 09:52 AM

    Hello.

    I'm trying to integrate my form with google spreadsheet but it doesn't work.

    I have proceed just like stated here: http://www.jotform.com/blog/57-Google-Docs-Integration-Send-Responses-to-Google-Spreadsheets-Instantly-

    I try several times to submit the form and I don't get any data in the spreadsheet.

    Could you please assist on this issue.

     

    Thank you.

    Page URL:
    http://form.jotformeu.com/form/40782670661357

  • Profile Image

    Answered by jedcadorna on March 20, 2014 at 11:36 AM

    I cloned your form and was testing it by elimitation process but it is just intermittently works. I can't really tell if it's the character, Text fields, Image field or the heading that is causing the problem. I have forwarded this to our higher support for further investigation. We will notify you via this thread once a fix has been applied. Thanks,

  • Profile Image

    Answered by jedcadorna on March 20, 2014 at 06:54 PM

    I did some test to your form and didn't delete any fields what I did was just reintegrate the form and it does sync to spreadsheet. Can you please confirm if reintegrating your form does connect to Googlge spreadsheet?

  • Profile Image

    Answered by crsulja on March 21, 2014 at 07:21 AM

    Hello.

    Yes, I belieave now it's working.

    Thanks.