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Garrick MesserAsked on November 10, 2021 at 12:28 PM
Hello, I have tried to download a zip file of pdfs from my account. Every time I click on the link emailed me, I get the following message "Whoops...404."
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John Support Team LeadReplied on November 10, 2021 at 12:34 PM
Hello Garrick - By default, files can only be downloaded while you are logged on to the account.
So if you want to download it even when logged out, please disable the privacy settings on your account. Here's a guide for that: https://www.jotform.com/help/673-how-to-unrequire-log-in-to-view-uploaded-files/