What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    when you enter the coupon code on my form - the submit button disappears

    Asked by wendywhitlow on March 20, 2014 at 11:26 AM
    Page URL:
    http://on.fb.me/1ofyLL3

  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 20, 2014 at 12:32 PM

    Hello wendywhitlow,

    Upon checking your account, I am able to replicate the issue you are having. The issue seems to be because of your iFrame height. To solve your problem, please use the following iFrame embed code:  

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.us/form/40597424824157" frameborder="0" style="width: 100%; height: 5380px; border: none;" scrolling="no"></iframe>

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by wendywhitlow on March 22, 2014 at 11:00 AM
    I can't copy and paste this and change the height. How do I hangs it. Thru embed or in source code
    Sent from my iPhone
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on March 22, 2014 at 05:56 PM

    You do not need to import back the modified iFrame Codes to the form embed wizard. That's not possible.

    Copy the codes that is provided by my colleague, paste it to the HTML block on the Facebook Fan Tab.

    Thanks