Jotform (save files)

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    Apovia
    Asked on November 10, 2021 at 01:22 PM

    Hi,

    I recently created a form for our company onboarding. We can edit and add infromation in the form. For some reason, I am not able to save the file with the information added. It goes directly to the form that is blank.

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    Cecile_A
    Answered on November 10, 2021 at 01:58 PM

    Hello there,

    Thank you for contacting support.

    I accessed your form and it is not blank.

    1636570380_618c150c7131b_1.png

    I have cleared your form caches. Could you please clear your browser's cache as well?

    If the issue persists on your end, please let us know.