Jotform (save files)

  • Apovia
    Asked on November 10, 2021 at 1:22 PM

    Hi,

    I recently created a form for our company onboarding. We can edit and add infromation in the form. For some reason, I am not able to save the file with the information added. It goes directly to the form that is blank.

  • Cecile JotForm Support
    Replied on November 10, 2021 at 1:58 PM

    Hello there,

    Thank you for contacting support.

    I accessed your form and it is not blank.

    1636570380 618c150c7131b 1 Screenshot 10

    I have cleared your form caches. Could you please clear your browser's cache as well?

    If the issue persists on your end, please let us know.