emails not being received by customer after successful completion

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    Asked on March 20, 2014 at 12:13 PM

    Also Jot form not matching email details.

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    Answered on March 20, 2014 at 02:17 PM


    Sorry for the inconvenience that may have caused. Can you please share to us URL of the Form which you're having problem with so we can check it and for further assistance?


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    Answered on March 20, 2014 at 03:47 PM

    I'm stating the obvious, but sometimes the obvious is the answer... When this happened to me it was because the customers made typos when entering their email addresses.