I didn't receive any notification email from Jotform when people signed up on my form

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    Asked on November 10, 2021 at 03:26 PM

    Hi there,

    I have not received any notification email when people signed up to my form even the notification feature is on. Can you please check?

    Thank you!


  • Profile Image
    Answered on November 10, 2021 at 07:34 PM


    We apologize for the inconvenience. We had a temporary issue with sending email notifications.

    We have informed our developers and received the update that issue should be fixed now.

    Please check again and let us know if the issue persists.

    Thank you!