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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multi-language feature bug: The Hint Example Text of Textarea is not translated.

    Asked by dfcb2012 on March 20, 2014 at 02:42 PM

    Sorry but the label that says "write your message here" when I switch to the language that I want the sentence does not change, it remains the same, you can check again if you want and thanks for the reply.

    Page URL:
    http://www.justbe.com.pt

    translation label message check thanks
  • Profile Image

    Answered by EliezerN on March 20, 2014 at 04:54 PM

    It seems it is an error on our Translation feature of not being able to translate the Hint text of the Text-area. I made a test with one of my forms and the same problem happens, take a look at it: http://form.jotform.co/form/40786096332863

    So, I have forwarded this issue to our next level support so that they can correct this bug as soon as possible. 

    We will inform you via this thread once this issue is resolved.

    Thanks

  • Profile Image
    JotForm Developer

    Answered by hasan on July 01, 2014 at 03:29 AM

    Hello,

    We are truly sorry for the late response. It was already fixed and I've checked your forms, it is working now.

    Thank you.