Form not being redirected to different Thank-You pages conditionally

  • euw66864
    Asked on November 11, 2021 at 4:17 AM

    I am facing some issues after I updated the forms as you can see here. I did not update them for the first time don't know what is the reason this time.

  • Mike_G JotForm Support
    Replied on November 11, 2021 at 4:29 AM

    We will be glad to help you with your concern. To my understanding, your form is not redirecting to a Thank-You page based on another field's answer, is that correct?

    I have checked the account you are contacting us from and it doesn't seem to have any forms under it.

    Kindly tell us the link to the form you are having issues with. You can also provide us with the link to the website where your form is embedded so we can inspect it.

    We will wait for your response.