What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I've finished my form but I just want to double check that it works before I publish it live on my website? (It's been embedded as a popup)

    Asked by cynthiaelsevier on March 20, 2014 at 08:03 PM

    I want to make sure that:

    1. I'll receive all entries during the actual competition.

    2. The appropriate Thank You form is displayed to the visitor.


    Many Thanks :) (and sorry, I have zero technical know-how).

    Page URL:

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    JotForm Support

    Answered by BDAVID on March 20, 2014 at 10:58 PM

    Hi, I just submitted your form, and I see the thank you message is set to be displayed:

    Also, I checked the Submission and all the data is showing. Upon checking the notification, I see is not set up properly since the fields are left blank:

    You will need to set it up properly, follow this guide "Finding out the email address used for submission notifications". Then you can submit your form and let us know if you receive the notification to your email address.

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    Answered by cynthiaelsevier on March 20, 2014 at 11:50 PM

    BDAVID, thank you so much! You must think I'm so silly, and you wouldn't be far from the truth :)


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    JotForm Support

    Answered by ashwin_d on March 21, 2014 at 04:26 AM

    Hello cynthiaelsevier,

    On behalf of my colleague, you are welcome.

    Do get back to us if you have any questions.

    Thank you!