Limited Forms Availability In Our Account

  • Profile Image
    dsoto2018
    Asked on November 11, 2021 at 10:40 AM

    Greetings,


    I believe we upgraded our account and we should be able to use more than 5 forms. However, our account is not letting us use more than 5. Can you helps us?


    Thanks,

    Dody Soto

  • Profile Image
    Amos_W
    Answered on November 11, 2021 at 11:00 AM

    Hi there,

    Please note that you have upgraded to a storage account which means that you've upgraded only your storage size.

    In order to submit more forms, please have a look at our different plans:

    https://www.jotform.com/pricing/

    Also, you'll might find this article useful on how to upgrade your account:

    https://www.jotform.com/help/331-how-to-upgrade-my-account/



    Please let us know if there is anything else we can assist you with,

    Thank you