- GabinetAsked on March 21, 2014 at 03:21 AM
I would like to return to the free subscription as I have been paying some months for the premium subscription. I have already selected the downgrade option but I can not see that the status has changed.
Could you please check if I did right?
My user is Gabinet and my email: email@example.com. Billing name: Síndic de Greuges de Catalunya, Product ID 63462
Thank you in advance.
- JotForm SupportTitusNAnswered on March 21, 2014 at 07:23 AM
We apologize for that.
I have cancelled the subscription (#14010353) for you - your account will automatically downgrade to free tomorrow.
Thank you for your patience.