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scriderAsked on November 11, 2021 at 2:32 PM
Hello, I am wondering if it is possible to reinstate our Jotform nonprofit account? If yes would you please tell me what I need to do? TY VM.
Sherri Crider
Guardian Oak Growth by Giving Association, Inc.
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Christian JotForm SupportReplied on November 11, 2021 at 3:29 PM
Hi Sherri,
Please provide the username or the associated email address to the non-profit account that you are referring to and we'd be glad to check whether or not it can still be reinstated.
We will await your response. Thank you!
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scriderReplied on November 18, 2021 at 2:02 PM
Hello Christian,
Thank you for your assistance. Tbh, it's been a while since it was set up, if I remember correctly the account was initially and may still be connected to gohorse.transport@gmail.com, but I think the non-profit account was set-up under guardianoakfarm@gmail.com. We have several email addresses and if not under one of these 2 email accounts, I will list more.
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VincentJayReplied on November 18, 2021 at 2:42 PM
Hello,
I checked your account (scrider) and it is a non-profit. You can upgrade your account to any Jotform plan with a 50% discount.
Please use that account if you want to upgrade with a 50% discount.