Help to reinstate Nonprofit Account-Plz

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    scrider
    Asked on November 11, 2021 at 02:32 PM

    Hello, I am wondering if it is possible to reinstate our Jotform nonprofit account? If yes would you please tell me what I need to do? TY VM.

    Sherri Crider

    Guardian Oak Growth by Giving Association, Inc.

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    Christian
    Answered on November 11, 2021 at 03:29 PM

    Hi Sherri,

    Please provide the username or the associated email address to the non-profit account that you are referring to and we'd be glad to check whether or not it can still be reinstated.

    We will await your response. Thank you!

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    scrider
    Answered on November 18, 2021 at 02:02 PM

    Hello Christian,

    Thank you for your assistance. Tbh, it's been a while since it was set up, if I remember correctly the account was initially and may still be connected to gohorse.transport@gmail.com, but I think the non-profit account was set-up under guardianoakfarm@gmail.com. We have several email addresses and if not under one of these 2 email accounts, I will list more.

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    Vincent
    Answered on November 18, 2021 at 02:42 PM

    Hello,

    I checked your account (scrider) and it is a non-profit. You can upgrade your account to any Jotform plan with a 50% discount.

    Please use that account if you want to upgrade with a 50% discount.