Locked out of Account - Need Access by 6PM (EST)

  • Profile Image
    Rebecca Johnson 
    Asked on November 11, 2021 at 04:43 PM

    I can't recall my password, and when I thought I did, I got locked out of my account. I need to access my account by 6pm; I'm doing a presentation at 6:30pm(EST) and I need to disseminate the link via the presentation to get feedback. Please Help.

  • Profile Image
    Answered on November 11, 2021 at 05:29 PM

    Hi there,

    I already flushed the login attempts. Please try it again and let us know if it does not work. If you believe you need to reset your password, you may refer to this link.