Please cancel the account

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    Tom W. Smith 
    Asked on November 11, 2021 at 08:14 PM

    I want to cancel my account and not have anything more to do with Jot Form

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    sweta_s
    Answered on November 11, 2021 at 10:09 PM

    Hello Tom,

    We have noticed that you have already canceled the subscription.

    Your subscription will be expired on 13.08.2022. Do you want us to downgrade your account to a free one? We can cancel the account and provide a prorated refund.

    Should you have any further queries, please let us know.

    Glad to assist you!

    Thanks.

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    Tom W. Smith 
    Answered on November 11, 2021 at 10:31 PM

    Thank you for your response Sweta_s.

    I would prefer you cancel the account and provide me with a refund please.

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    sweta_s
    Answered on November 12, 2021 at 12:29 AM

    Thanks for the confirmation.

    Let me forward it to our Billing team. We will update you once we have news on this.

    Glad to assist you!

    Thank

  • Profile Image
    sweta_s
    Answered on November 12, 2021 at 01:19 AM

    Hello Tom,

    We have canceled the subscription and provided a prorated refund.

    Please expect the refund in 3-5 working days.

    Should you have any further queries, please let us know.

    Glad to assist you!

    Thanks.