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  • Profile Image

    submit button stuck please wait

    Asked by kitchenermasjid on March 21, 2014 at 08:51 AM

    Hi,

     

    I created a form and after filling the required fields, submit button keeps saying "please wait" and nothing happens.

     

    I tried to re-add the button but still same issue

     

    http://www.jotform.ca/kitchenermasjid/emaanwaterloo

     

    Please help.

     

     

    Thanks,

    Page URL:
    http://www.jotform.ca/kitchenermasjid/emaanwaterloo

    please wait JotForm www thanks
  • Profile Image

    Answered by kitchenermasjid on March 21, 2014 at 09:57 AM

    I get this from browser dev tools when i hit the submit button

     

    Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('http://www.jotform.ca') does not match the recipient window's origin ('http://widgets.jotform.io'). WidgetsServer.js:446
    XD.postMessageWidgetsServer.js:446
    (anonymous function)WidgetsServer.js:678
    _createResponder.responder
  • Profile Image

    Answered by kitchenermasjid on March 21, 2014 at 10:01 AM

    I removed the embeded option ? custome link > and the url became 

    http://form.jotform.ca/form/40788621660257

     

    Now I do not get an error but still same behaviour.

     

    Submit button does not forward it is stuck on PLEASE WAIT

  • Profile Image

    Answered by EliezerN on March 21, 2014 at 11:03 AM

    Thanks for posting the results of your tests. Hopefully one of mu colleague already identified the cause of the issue in your first thread here: http://www.jotform.com/answers/350495

    So, as you can see in the thread, my colleague already forwarded the issue to our next level support so that they can find a solution as soon as possible.

    Please send all your future related questions.

    Thanks