Every time I try to change my password, nothing comes

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    Connie 
    Asked on November 11, 2021 at 09:34 PM

    Any idea why my password never arrives?

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    Karl_B
    Answered on November 11, 2021 at 10:02 PM

    @Connie  

    Thank you for contacting Jotform Support
    We apologize for this inconvenience. The problem seems to be that you are using a guest account. You don't have yet signed up for a free account. The guest account is a one-time login feature, so you can't reset the password in this account. 

    We invite you to create your free account with us. You'll be able to register using the same email address.

    Jotform SignUp

    For further assistance, please don't hesitate to post your concerns on our Support Forum



    Thanks!
    Ken