I need to update my username, for business purposes.

  • monicachavarria74
    Asked on November 11, 2021 at 9:44 PM

    It has my email address and I would like to change it to something more professional.

  • Cyrene0504
    Replied on November 11, 2021 at 11:49 PM

    Hi,


    For updating your user name you can follow this user guide.

    https://www.jotform.com/help/526-how-to-change-the-username/

    Hope this will help!

  • John Support Team Lead
    Replied on November 11, 2021 at 11:52 PM

    We can do that for you. Just provide at least 3 usernames in order of preference, and we will be using the first available one.

    Spaces and special characters, unfortunately, are not allowed but you can use an underscore.

    Please note as well that if you have assigned custom URLs on your form, it will no longer work once the username is changed. You would need to create a new one using your new username.

  • Monica Chavarria
    Replied on November 12, 2021 at 2:17 AM

    Great, the user names I would like are


    Jmoni_Enterprise13

    Jmoni_Excellence17

    Jc@jmonienterprise

    Jmoni


  • Vick_W Jotform Support
    Replied on November 12, 2021 at 2:47 AM

    Hi there,

    Your account username is now changed to "Jmoni_Enterprise13". Let us know if you need further assistance.

    Thanks