Can’t open the update pic from the form

  • ORANGE
    Asked on November 12, 2021 at 12:06 AM
    Jotform Thread 3505335 Screenshot
  • Sam_G
    Replied on November 12, 2021 at 3:17 AM

    Hello Orange,

    Are you checking the uploaded file from the email submission?

    Then this error is mostly occurring because of the below privacy settings in your account:

    15731341180711 34 Screenshot 10

    As per this setting, you will need to be logged in to your Jotform account to view the uploaded files.

    Hope this helps.