Can’t open the update pic from the form

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    ORANGE
    Asked on November 12, 2021 at 12:06 AM
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    Sam
    Answered on November 12, 2021 at 03:17 AM

    Hello Orange,

    Are you checking the uploaded file from the email submission?

    Then this error is mostly occurring because of the below privacy settings in your account:

    15731341180711_34.png

    As per this setting, you will need to be logged in to your Jotform account to view the uploaded files.

    Hope this helps.