The form keeps sending people over quota messages

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    Sheridan 
    Asked on November 12, 2021 at 03:48 AM

    Hi there

    the Form on my account keeps sending people over quota messages but it is less than half the quota.

    This is very frustrating as a paying customer.

    It is also frustrating for people trying to complete the form.

    S.

    Screenshot
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    Richie_P
    Answered on November 12, 2021 at 04:24 AM

    We do apologize for the inconvenience.

    I have checked your forms and they are working correctly.

    May we know which form URL is throwing the over quota error?

    May we know if the forms are embedded to a web page?

    If yes, kindly share the web page URL for us to check.

    I have cleared your form cache.

    Kindly check again and let us know if the issue still remains.