Strange things going on

  • Martin_Tucker_info
    Asked on November 12, 2021 at 4:40 AM

    If you go into JotForms and the one for 152 Peckham Rye, click on Edit Form and you will see it correctly shows the address of the property. If, however, you go into submissions and download the one I did for yesterday’s inspection you will see that the heading magically transforms itself into 49 Silwood Street. Furthermore, the section on Utilities disappears. This happens on other forms too when downloaded.


  • Johann_A
    Replied on November 12, 2021 at 5:32 AM

    Greetings,

    You are talking about this form: https://www.jotform.com/form/212942923226354, I'm checking your 2 submissions, but I'm not sure if I understand correctly this.

    Can you please specify which fields you are talking about? Are you talking about the PDF?

    If you are talking about the heading here: https://eu.jotform.com/pdf-editor/212942923226354 can you please delete the field and add it again?

    1636713090 618e42820cf84 PDF Editor 2021 Screenshot 10

    Johann

  • Martin_Tucker_info
    Replied on November 15, 2021 at 8:00 AM

    Hi

    we think its to do with cache, we have cleared the pc, and will test again


    Will come back with feed back


    Regards


    Keith