How is the upload space calculated? We tried deleting old form submissions but it did not free up space.

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    Deb_Hayes
    Asked on November 12, 2021 at 09:11 AM
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    Jovanne_A
    Answered on November 12, 2021 at 09:23 AM

    Hi, thank you for contacting support.

    Upload space limit refers to your forms that use a file upload field. The submissions can have file attachments on them and these files will take up the “Upload Space” limit. Note that this does not reset, this is fixed. If you wish to free up your upload space, you can delete and purge submissions that have file uploads on them, but please do keep in mind that deleting submission data is irreversible and will permanently remove the data in our servers.

    GUIDE: How-to-delete-form-submission-data

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    Please check and let us know if you have further questions.