What if someone fillled the form but didn't made the payment?

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    cool1guy
    Asked on March 21, 2014 at 12:58 PM

    Will I still get his submitted information if the payment wasn't successful? Or it won't be sent until and unless the payment has been made? Is there any option to activate this if its not active?

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    Mike_T
    Answered on March 21, 2014 at 03:31 PM

    Let me please inform you that unpaid PayPal submissions are being placed into Incomplete Payments folder on Submissions page. Please see the following tutorial to find out more information about it:

    How to View Incomplete Payments

    Please feel free to contact us if you need any further assistance. We will be happy to help.

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    cool1guy
    Answered on March 21, 2014 at 03:37 PM

    Sounds perfect. I thought they aren't saved but glad to know they're still there.

    Keep up the great work guys!