job forms subscription expiration and client content

  • formalteaching
    Asked on November 12, 2021 at 12:18 PM

    Hi,

    If my job form susbscription expired, would the forms that I have created for my clients stop working too?

  • formalteaching
    Replied on November 12, 2021 at 12:27 PM

    I mean, the content that I embed on a website. Will it keep there if my Jotform subscription expires, will they lose any type of functionality or benefit, like HIPPA compliance, etc?

  • Christopher JotForm Support
    Replied on November 12, 2021 at 1:28 PM

    Hi,

    You will lose HIPAA compliance since it is only available for SILVER and GOLD subscription plan.

    Guide: https://www.jotform.com/pricing/

  • formalteaching
    Replied on November 12, 2021 at 2:15 PM

    What about the forms that I have embedded on the website? will they keep functional or become disabled?

  • Parker JotForm Support
    Replied on November 12, 2021 at 3:54 PM

    Hello,

    If your subscription expires for HIPAA accounts, you'll be downgraded to a free account and your forms will be disabled. If it was a non HIPAA account your forms would still be available up to the free limits but HIPAA makes them disabled once the downgrade happens to keep the protected information safe and secure.